New Clients: Review the provider bios below, then to get scheduled, you can call our office at 302-294-6950, follow the prompts for scheduling and not the provider you are seeking to schedule with, to ensure prompter response.
When calling, if you reach our voicemail, be sure to leave your name, number and email.
*Email is preferred, to ensure faster response for scheduling and recording purposes.*
Please allow 24-48 business hours for reasonable response.
Email our office at or by clinking here:
Existing Clients: To schedule or reschedule an appointment, please either contact your provider directly by
email or by calling the office at 302-294-6950, follow the prompts to dial by extension or first name.
If you are unable to successfully reach your provider, if you having billing questions or if you have changes to your demographic &/or insurance information, email our office at or by clinking here:
CHRISTINE MACCORD, BS, Practice Manager;
I have worked in the field of mental and behavioral health since early 2006, starting as a receptionist then working and learning my way through the various positions from scheduling, insurance specialist, credentialing specialist, billing specialist; ultimately, with the goal to achieve a position in practice management.
Given my attention to detail and my expertise from extensive experience, I have been fortunate to share my knowledge with others and have helped establish and grow multiple group and individual practices. It was an honor to be asked to join the journey of A Window to Wellness from its inception because I believe wholeheartedly in the mission we came together to provide to our community.
I am certified to conduct the State of Delaware Co-Parenting Course required by the Family Courts for Divorcing & Separating parents, Healing Hearts, eventually to be held in our office(s); schedules to be posted at a later date, once final approval is granted. I am also a certified notary, a service that can be provided separately. For these needs, contact me at the office for more detail.
Contact me with concerns for all practice needs, including but not limited to, scheduling, credentialing, insurance and records.
Providers at the Newark, DE Office:
MARK CASAGRANDE, LCSW - Both Office Locations; Works Monday through Wednesday (Newark) & Every other Thursday (Rehoboth)
**Currently Scheduling New Clients into end of June 2020; Sees ages 15 and up**
I believe every person has the ability to facilitate healthy changes and has the right to be free from emotional pain and trauma. My ideal client is a person who believes he/she is ready to change his/her life and open to exploring his/her capacity to change from within. The therapeutic relationship is unique and transactional, and it is imperative to have a safe, trusting and nurturing environment in which to do this transformational work. I highlight a person's strengths and build from the strongest foundation possible to create the happiest and healthiest life.
My specialties include mood and anxiety disorders, chronic mental illness, LGBTQ+ issues, gender identity, couples work, family therapy, core strengthening and nurturance work, grief/bereavement, holistic healing, sexual abuse and trauma, attachment issues, adoption, spirituality, primary caregiver stress, EAP/work-related issues and end of life issues. My primary goal is to provide the best comprehensive care and create the opportunity for permanent change. I received my undergraduate degree in Human Resources from the University of Delaware and my Master of Social Work from the University of Pennsylvania.
DENISE REPKA, LCSW - Newark, DE Office Location; Works Wednesday through Friday
**Currently Scheduling New Clients into end of May 2020; Sees ages 15 and up**
I am a licensed clinical social worker with over 15 years of experience working with individuals, couples and families in a wide variety of settings. I possess both an undergraduate degree from the University of Delaware and a Master’s degree in Social Work from New York University. I am trained in Parent Child Interaction Therapy and certified in Trauma Focused-Cognitive Behavioral Therapy. Comfortable working with a diverse population, my specialties include treatment for depression, anxiety, grief/loss, life transitions, trauma, PTSD, self-esteem, communication and relationship problems. I enjoy supporting my clients throughout the therapeutic process helping them to achieve their goals, overcome life’s challenges and live a more fulfilling, happier and healthier life.
KRISTIN FROEHLICH, LCSW - Newark, DE Office Location; Works Monday through Friday
**Currently Scheduling New Clients into June 2020; Sees ages 15 and up**
I am a Licensed Clinical Social Worker (LCSW) with over fifteen years of experience working with people of all ages in a variety of settings, including outpatient mental health treatment, end-of-life hospice care, home-based family work, and counseling those in prison. My approach is collaborative and strengths-based. I enjoy working with diverse clients, and work to create an environment of safety and acceptance. My focus is to help clients identify their strengths and resources, grow their skills, heal their wounds, and develop healthier relationships with self and others. My experience encompasses working with anxiety, depression, trauma, grief and loss, chronic mental illness, relationship and work issues, family functioning, chronic illness and caregiver stress, LGBTQ+ issues, and co-occurring disorders.
JAMES "JACK" JACK, LPCMH - Newark, DE Office Location; Works Monday, Tuesday, Thursday & Friday
**Currently Scheduling New Clients into mid-April 2020; Sees ages 18 and up**
An effective therapist combines the art of counseling with the science of appropriate interventions in order to facilitate the desired changes sought by the client.
I believe a genuine, respectful, nonjudgmental, supportive relationship is the fundamental foundation that facilitates mental and emotional growth. I am a cognitive-behavioral therapist who utilizes techniques from Mindfulness, Solution-Focused Counseling, Existential Psychology, REBT, and Humanistic Psychology to challenge, motivate and inspire change.
GEETA KOTAK, LCSW - Newark, DE Office Location; Works Wednesday through Friday
**Currently Scheduling New Clients Immediately; Sees ages 6 and up**
As a therapist and licensed clinical social worker, I am passionate about helping others to grow and learn from the challenges that life presents. I pride myself in providing a safe space where my clients can find a supportive relationship that allows them to talk openly to address their fears, anxieties, and/or confusions, and to ultimately to find a sense of hope, empowerment, strength, and inner-harmony. Within the therapeutic alliance, my clients find their voices, and a level of empowerment that helps develop skills in self-advocacy and in battling self- and social stigma, which they can utilize for the rest of their life. My strengths include being a compassionate, hopeful, open-minded, and creative.
I enjoy working with diverse individuals, particularly with youth and young adults and their families of choice. I am adept with issues related to multiculturalism, such as in working with those that identify immigrants or children of immigrants, as LGBTQ+, and anyone that may have experienced a sense of living in the margins. While I am particularly skilled in working with teenagers and adolescents, I have practice working with adults who live with serious mental illness, children, and parents, and have had a variety of Latino clients, as I am bilingual in English and Spanish.
While I have been in the field of mental health for 12 years, 5 of them as a therapist, I think of clients as partners instead of recipients of care, and I exercise humility in knowing that I am not the only expert in the room. The conceptual frameworks from which I operate vary according to the needs of my clients, and include cognitive behavioral and psycho-dynamic approaches. I have received my certifications in Global Social Work at the Master’s Level, Trauma Focused-Cognitive Behavioral Therapy, and am pursuing a general certificate of continuing education in treating Trauma from Widener University. Additionally, I am certified to administer the Structured Interview for Psychosis Risk Syndromes (SIPS) and have been trained in CBTp (for psychosis) and would like to pursue my certification in this practice as well.
Marie Miller, LCSW - Newark, DE Office Location; Works Friday & Saturday A.M.
*Marie works only through Walk & Talk therapy, not through traditional in-office therapy
**Currently Closed to New Clients**
I believe that it is often in the times that we are distracted from the mental and emotional obstacles in our way that our bodies have the innate ability to create the chemistry that facilitates our finding solutions. I invite you to join me on a different path to realizing your healthiest self through walking and talking our way to a new perspective on your challenges. We will work together to reveal the answers that promote insight, clarity and forward motion toward your goals while developing the skills to carry on beyond our sessions.
Anyone (youth and adult) who is interested in change and is prepared to include physical movement as an integral component of treatment are my ideal clients. I work from a strengths perspective and find that collaboration is essential for a therapeutic partnership to result in attaining your goals. Each of us must share the faith that growth is within reach and that forward progress is inevitable given our work together. When you are ready, the possibilities are endless!
My objectives for treatment include:
The appreciation of how physical movement often leads to the opportunity for emotional growth and new perspectives;
Improved understanding and coping with mood and anxiety disorders;
Development of the skills necessary to increase identity development and be confident throughout life's transitions;
Recognizing environmental influences and determining how to manipulate them to derive greater personal growth;
Consideration, based on individual circumstances, of whether medication management is an option that could improve treatment outcomes.
I received my BA in Psychology from the University of Akron (Akron, Ohio) and my Master of Social Work from the University of North Carolina at Chapel Hill.
Providers at the Rehoboth Beach, DE Office:
DIANA CARBONE, LPCMH - Rehoboth Beach, DE Office Location; Works Wednesday, Friday & Saturday
**Currently Scheduling New Clients; Sees ages 6 and up**
Down to earth, realistic and common sense describe my therapeutic style. In this fast-paced world, we are all faced with daily struggles and challenges. My person-centered nd eclectic approach to counseling has translated into helping my clients learn the tools needed to cope with these daily struggles. When you enter my office, you will be in a safe and warm environment in which to talk and find answers needed to excel and move forward with life.
I specialize in life coaching, relationship issues, job struggles and parenting skills. I prefer to tackle the symptoms rather than focus on the diagnosis. I am a licensed professional counselor in the state of Delaware and previously in the state of New York. I’m also a certified Yoga instructor and often use those skills to combat stress and anxiety.
Tricia Friend, LPCMH - Rehoboth Beach, DE Office Location; Works Monday through Thursday
**Currently Scheduling New Clients; Sees ages 18 and up**
My ideal client would have the ability to commit to the understanding that each individual is responsible for their own well-being and sense of self. This would involves willingness to take the reigns back on issues that may have plagued their lives for years. I would be honored to facilitate this process of self discovery and healing in order to assist them in their journey of recovery.
My approach is holistic, which may encompass many different methods of both conventional and alternative therapies, but the overall theme is that the person in treatment will ultimately build a better, more balanced sense of self while coming to love who they are in the process. The four main elements of self are explored: Mind, Body, Spirit and Environment.
In order to heal, one must explore the cause or mindset that triggered the problem. Toxic and negative thoughts can be eradicated and replaced with positive ones. Also, i believe each person has the strength and courage to find meaning and purpose in their life, focusing on their individual solutions, rather than their problems.
Shanna Staples, LPCMH, CAADC - Rehoboth Beach, DE Office Location; Works Wednesday through Friday
**Currently Scheduling New Clients; Sees ages 16 and up**
Every person is entitled to a feeling of acceptance and every person deserves to feel comfortable and confident in their skin. It is my belief that becoming comfortable with yourself is an essential process in order to interact comfortably and confidently within the world. Throughout counseling, I work with clients to develop an understanding and acceptance of oneself and accomplish their treatment goals using a blended approach of person-centered, Adlerian, cognitive-behavioral, and motivational.
I am a Licensed Profession Counselor of Mental Health (LPCMH) and a Certified Advanced Alcohol and Drug Counselor (CAADC) in the state of Delaware. I am passionate in my work with individuals who are often times stigmatized by their criminal background, substance use, mental health diagnosis, or sexuality. I specialize in reintegration to society post-incarceration, recovery from substance use/dependence, mental wellness, mental illness, and LGBTQ+ issues. I welcome clients who may consider themselves to be different or do not conform to what society has deemed as "normal." I have personally chosen self expression in the form of tattoos, piercings, and occasionally, brightly colored hair. I do not believe that a person's abilities, achievements, or potential can be determined by their outward appearance and I carry that philosophy through in my practice. I received my undergraduate degree in Psychology from Wesley College and my Master of Rehabilitation Counseling from the University of Maryland, Eastern Shore.
"A Window To Wellness, LLC" offers outpatient psychotherapy for the individual, families and couples across the lifespan, led by a highly qualified and deeply experienced team of licensed clinicians well versed in evidence-based practices, including walk & talk therapy. We have two great locations, in Newark, DE and Lewes, DE.
We accept all insurances, whether in or out of network, and we do our best to verify client benefits and/or establish single case agreements, if necessary, to provide the details to our clients so that they can be aware of their financial responsibilities, if any. Although, we do not remit to auto or workmen's comp insurances for therapeutic services.
We work hard to ensure you receive exceptional care from the moment you contact us and walk through our door , going forward. Our clinical team treats most clinical diagnoses and psychiatric issues, and will assist you with referrals outside of the practice if we cannot provide the specific treatment modality you are seeking.
Please review our "Meet Our Team" page to read about our clinical team's areas of expertise for further information. Our practice manager, Christine, will assist you with any questions you may have about insurance, scheduling, verification of benefits, qualifications, location and clinical availability. We look forward to working with you and thank you for your interest in "A Window To Wellness, LLC".
NEW CLIENTS: We ask that clients arrive at least 10-minutes early for your first appointment to complete your paperwork but we understand how much more convenient it is to do paperwork in advance. Feel free to print the following forms, complete and return to the office in-person at your first appointment.
Form details, What to return to the office:
"New Client Demographics Form", complete
"Guidelines & Policies", review & complete page 4 [pages 1-3 are for your records]
"Financial Policy", review & complete
"HIPAA", a standard copy given by all medical offices for your records
Please remember to bring your insurance card(s) and your drivers license/identification card for copying
EXISTING CLIENTS: Additional forms for existing clients, explained below, can be printed, completed and returned to the office or your provider.
"Release of Info", can be used for example, to authorize communications between providers in/out of our group, request records, authorize communications with parties pertaining to financial matters and such.
"Client Information Update Form", to be used when clients demographic &/or insurance(s) change. If changes in insurance, be sure to provide new card(s) for copying.
"Credit Card Authorization Form", can be completed to leave a credit card payment method on-file for processing.